Professional Services and Support, Design and Planning, Surveys, Audits, Troubleshooting
Remote and On-Site Hardware or Cloud SaaS Support
Firewall Configuration, Email Security, Storage, Servers, and Networking
L1 and L3 SE Support and Services
SLAs available for 24x7x4 or 8x5 Same Day
We are your trusted data center hardware maintenance partner for low-cost, total life-cycle and Post-Warranty On-Site Hardware Maintenance. Services cover your Storage Arrays, Networks devices, and Servers, specializing in x86 Industry Standard Servers.
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Unmatched by ordinary TPMs and even the OEMs, we provide proactive monitoring, 24/7 L3 support, the industry’s only First-Time Fix™ Guarantee, and more.
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Storage Vendors Supported
Veeam, Dell EMC, EMC PowerVault, HPE MSA, Nimble, Hitachi, IBM, Lenovo, NetApp, Overland Storage, Sun Oracle, Supermicro, 3PAR, Data Domain.
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Hyperconverged infrastructure (HCI)
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Hyper-converged infrastructure (HCI) platforms are complex. Ask about our OEM services to manage the entire IT infrastructure: compute, storage, networking, and virtualization hypervisor components.
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Get comprehensive HCI hardware maintenance performed by advanced L3 engineers , as well as Software Technical Support for HCI hypervisors and operating system software packages.
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Server Vendors Supported
Brocade, Cisco, Dell EMC, Fujitsu, HPE, Hitachi, IBM, Lenovo, Sun Oracle, Supermicro.
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Networking and Firewalls Supported
Fortinet FortiGate, SonicWall, Barracuda, Brocade, Cisco, Dell EMC, F5, HPE, Juniper, and more.
Pro Services for Network, Infrastructure, M365 Email Protection, and Cloud Security
ProServ L3 expert-level professional services block hours offer a flexible, cost-efficient solution tailored to businesses of any size.
Whether you’re a small company or a large enterprise, our block hour packages provide the support you need, when you need it, without locking you into long-term contracts.
Request to Schedule L3 expert support services for Dell, Veeam, Fortinet, FortiGate, SonicWall, WatchGuard, Barracuda, AWS, Cisco, Cisco Meraki, Microsoft, Extreme Networks, CheckPoint, and more.
Site Surveys and RF Analysis
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We conduct comprehensive site surveys to assess your environment and identify potential interference sources. RF analysis helps us determine the optimal placement of access points for maximum coverage and signal strength.
Network Design and Planning
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Our team designs robust wireless networks tailored to your specific needs, considering factors like building layout, user density, and device requirements.
Network Configuration
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We handle the installation and configuration of access points, switches, and other network devices, ensuring seamless integration with your existing infrastructure.
Wi-Fi Security Audits
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Identify vulnerabilities and implement security best practices to protect your network.
Security and Access Control
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We can implement robust security measures to protect your network from unauthorized access and cyber threats.
Managed Wi-Fi Services
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Our managed Wi-Fi services provide ongoing monitoring, maintenance, and support to ensure optimal network performance.
Network Troubleshooting
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We can continuously monitor your network’s performance and troubleshoot any issues to maintain optimal connectivity.
Wi-Fi Troubleshooting
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Diagnose and resolve Wi-Fi issues, such as slow speeds, dead zones, and connectivity problems.