On-Site Data Center Hardware Support for your Servers, Storage Systems, and Networking

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• Save up to 40% on your post-warranty, on-site data center hardware maintenance.   

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• Proactive monitoring, 24/7 L3 support.

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• Flexible SLAs include 24x7x4 or 8x5.

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• First-Time Fix™ Guarantee.

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Storage Vendors Supported    

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• Veeam, Dell EMC, EMC PowerVault, HPE MSA, Nimble, Hitachi, IBM, Lenovo, NetApp, Overland Storage, Sun Oracle, Supermicro, 3PAR, Data Domain.

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Hyperconverged Infrastructure Support

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• Hyper-converged infrastructure (HCI) platforms are complex.  Ask about our OEM services to manage the entire IT infrastructure: compute, storage, networking, and virtualization hypervisor components.​

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• Get comprehensive HCI hardware maintenance performed by advanced L3 engineers , as well as Software Technical Support for HCI hypervisors and operating system software packages.

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Server Vendors Supported    

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• Brocade, Cisco, Dell EMC, Fujitsu, HPE, Hitachi, IBM, Lenovo, Sun Oracle, Supermicro.​

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Networking and Firewalls Supported

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• Fortinet FortiGate, SonicWall, Barracuda, Brocade, Cisco, Dell EMC, F5, HPE, Juniper, and more.

Supporting Firewalls, Switches, Circuits, AWS, Cloud, Email Security, Storage, and Servers

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• ProServ L3 expert-level professional services block hours offer a flexible, cost-efficient solution tailored to businesses of any size.  

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• Whether you’re a small company or a large enterprise, our block hour packages provide the support you need, when you need it, without locking you into long-term contracts. 

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• Request to Schedule L3 expert support services for Dell, Veeam, Fortinet, FortiGate, SonicWall, WatchGuard, Barracuda, AWS, Cisco, Cisco Meraki, Microsoft, Extreme Networks, CheckPoint, and more.

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Site Surveys and RF Analysis​

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• We conduct comprehensive site surveys to assess your environment and identify potential interference sources.   

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• RF analysis helps us determine the optimal placement of access points for maximum coverage and signal strength.

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Network Design and Planning​

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• Our team designs robust wireless networks tailored to your specific needs, considering factors like building layout, user density, and device requirements. 

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Network Configuration​

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• We handle the installation and configuration of access points, switches, and other network devices, ensuring seamless integration with your existing infrastructure.

 

Wi-Fi Security Audits​

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• Identify vulnerabilities and implement security best practices to protect your network.

 

Security and Access Control​

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• We can implement robust security measures to protect your network from unauthorized access and cyber threats.​

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Managed Wi-Fi Services​

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• Our managed Wi-Fi services provide ongoing monitoring, maintenance, and support to ensure optimal network performance.

 

Network Troubleshooting​

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• We can continuously monitor your network’s performance and troubleshoot any issues to maintain optimal connectivity.

 

WLAN and Wi-Fi Troubleshooting​

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• Diagnose and resolve Wi-Fi and WLAN issues, such as slow speeds, dead zones, and connectivity problems.

Microsoft Unified Support

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• Save 30–40% on Microsoft Support services and migrations.

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• Support for the full Microsoft stack: Azure, Windows, M365, Exchange, Teams, Active Directory, SQL, Office, Microsoft Dynamics GP (formerly Great Plains), etc.

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• Direct access to global L3/L4 Microsoft Engineers.

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• 24x7x365 incident, troubleshooting, and root cause support through remediation.

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• Unlimited, all-inclusive support model, with managed escalations to Microsoft when needed.

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