Configuration and Support for Reliable IT Operations

• Providing annual maintenance contracts for hardware at 30-40% less than the OEM.

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• Full support for all Servers, Storage and HCI, and Networking, Firewalls.

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• SLAs = 24x7x4 — 5x9x4 — NextDay.

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• Initial calls are phone-based diagnosis.

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• Next step if required is a dispatched L3 Field Engineer on-site. 

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• Part-in-Hand, First Time Fix guarantee

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• Supporting:  ​HPE, Dell, Cisco, EMC, Hitachi, NetApp, IBM, Sun Oracle, Hitachi, Overland Tandberg, Fujitsu, Lenovo, Juniper, Brodcade, F5, Supermicro, Nutanix, HCI Infrastructure, HyperVisors and OS

• Exponentially increasing your staff and productivity with L3 on-demand engineers.

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• Configuration, Troubleshooting, Design, and Audits for the Data Center and Cloud solutions.

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• Supporting Firewalls, Switches, Circuits, AWS, Cloud, Email Security, Storage, Servers, and more upon request.

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• Expert Pro Services.  Ask about a retainer block of hours.  ​

• Save 30–40% on Microsoft Support services and M365 migrations.​

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• Complete, managed Dynamics GP to Dynamics 365 BC project migrations.  Migrating from Microsoft Dynamics GP (Great Plains) to Dynamics 365 Business Central is a comprehensive business transformation. This upgrade modernizes your system with cloud-based capabilities, real-time data access, and seamless Microsoft ecosystem integration.   

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• Support for the full Microsoft stack: Azure, Windows, M365, Exchange, Teams, Active Directory, SQL, Office, etc.​

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• Best practices for Dynamics 365, Power BI, Power Platform, Azure, and more to drive business success.

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• Direct access to L3/L4 Microsoft Engineers.​

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• 24x7x365 incident, troubleshooting, and root cause support through remediation.